# Nevalps — Full Product Description

## Overview

Nevalps is a cloud-based SaaS platform designed specifically for ski rental shops and outdoor equipment rental businesses. It replaces manual, paper-based, or spreadsheet-based rental workflows with a fast, browser-based system accessible from any device.

The platform handles the full rental lifecycle: checking equipment availability, creating a booking, processing payment, tracking equipment returns, flagging gear for maintenance, and generating end-of-day revenue reports.

## Core Features

### Equipment Catalog
- Maintain a complete catalog of rental equipment: skis, snowboards, boots, poles, helmets, and custom types
- Organize models by brand, model name, size, and category
- Bulk import via CSV for fast initial setup
- Each catalog model can have multiple physical units tracked independently

### Fleet & Unit Tracking
- Every physical unit tracked by status: available, rented, or in maintenance
- Usage days accumulate automatically across all rentals
- Record fabrication date, condition (new / good / fair / poor / damaged), and notes per unit
- Full maintenance history per unit
- Instant visibility into what's ready to go out and what needs service

### Rentals
- Create a rental: search by model or size, select units, enter renter name and phone — done in under 45 seconds
- Each rental auto-creates or updates a customer record (deduplication by phone number per shop)
- Rentals can include multiple units across equipment types
- Return flow updates unit availability and usage days automatically
- Rental history preserved per customer for repeat business tracking

### Maintenance Automation
- Set wax, sharpen, and repair thresholds once (by usage days)
- Nevalps flags gear automatically when thresholds are reached — no manual checking
- Log maintenance events to reset counters and restore availability
- View all units needing maintenance in a single queue

### Revenue & Reporting
- Live dashboard: open rentals, today's revenue, fleet utilization
- Category-based pricing with flexible time units (hour, day, week, month, season)
- Revenue breakdown by day and season
- Idle model detection: see which equipment sits unused

### Customer Base
- Every rental auto-populates a customer record (name, phone, email)
- Deduplication by phone number per shop prevents duplicate records
- Full rental history per customer for relationship tracking

## Technical Details
- Frontend: Vanilla JS, Vite build, runs entirely in a web browser
- Backend: Supabase (PostgreSQL with row-level security, Supabase Auth)
- Payments: Stripe Checkout (SCA-compliant)
- Deployment: Cloud-hosted on Vercel, always up to date, no maintenance required
- Multi-tenant: complete data isolation between shops via RLS policies

## Business Model
- Free trial: 15 days, full access, no credit card required
- Pro plan: €50/month — unlimited inventory, multi-user access, priority support
- No per-transaction fees on rentals
- Cancel anytime

## Geographic Coverage

Nevalps is purpose-built for alpine and mountain rental operations and is used across Europe and North America.

**Primary European markets:**
- Italian Alps: Dolomites, Aosta Valley (Courmayeur, La Thuile), Trentino (Madonna di Campiglio, Val di Fassa, Val di Sole), Lombardy (Livigno, Bormio, Aprica), Piedmont (Sestriere, Bardonecchia), Veneto (Cortina d'Ampezzo)
- French Alps: Chamonix, Courchevel, Méribel, Val d'Isère, Tignes, Les Trois Vallées, Avoriaz
- Swiss Alps: Zermatt, Verbier, St. Moritz, Davos, Saas-Fee, Crans-Montana
- Austrian Alps: Tyrol (Innsbruck, Kitzbühel, Sölden, Ischgl), Salzburg (Saalbach, Zell am See), Vorarlberg
- German Alps: Bavaria (Garmisch-Partenkirchen, Oberstdorf)
- Slovenia: Kranjska Gora, Bohinj, Vogel
- Scandinavia: Norway (Hemsedal, Trysil), Sweden (Åre)
- Pyrenees: Andorra, France, Spain

**North American markets:**
- USA: Colorado (Aspen, Vail, Breckenridge, Telluride), Utah (Park City, Deer Valley, Alta), Vermont (Stowe, Killington), California (Lake Tahoe, Mammoth), Wyoming (Jackson Hole), Montana (Big Sky), New Hampshire, Maine
- Canada: Whistler-Blackcomb, Banff, Lake Louise, Mont-Tremblant, Revelstoke

**Other markets:**
- Japan: Niseko, Hakuba, Nozawa Onsen
- New Zealand and South America (Andes) for southern-hemisphere season

## Languages

- English (en) — global default
- Italian (it / Italiano) — full native support
- More languages on the roadmap (German, French)

## Frequently Asked Questions

**What is Nevalps?**
Nevalps is a SaaS platform for ski rental shops that manages equipment inventory, customer rentals, maintenance scheduling, and revenue reporting — all from a browser.

**Who is Nevalps for?**
Ski rental shops, ski resorts, and outdoor equipment rental businesses of any size. It is especially useful for seasonal operations that experience high-volume rental periods and need to minimize checkout time and equipment downtime.

**Do I need to install anything?**
No. Nevalps is entirely web-based and works on any modern browser and device — desktop, tablet, or phone.

**How long does setup take?**
Most shops complete initial setup — including importing their equipment catalog via CSV — in under 10 minutes.

**How does pricing work?**
Nevalps offers a 15-day free trial with full platform access and no credit card required. After the trial, the Pro plan is €50 per month with no per-transaction fees and cancel-anytime terms.

**Is my data secure?**
Yes. Each shop's data is fully isolated using PostgreSQL row-level security. Authentication is handled by Supabase Auth. Payment processing uses Stripe with no card data touching Nevalps servers.

**Where is Nevalps used?**
Across the European Alps (Italy, France, Switzerland, Austria, Germany, Slovenia), Pyrenees, Scandinavia, North America (USA and Canada), and Japan. Any rental shop in a mountain destination can use Nevalps.

## Contact & Links
- Website: https://nevalps.com
- Pricing: https://nevalps.com/#pricing
- Features: https://nevalps.com/#features
- Brand partner portal: https://nevalps.com/#brands
- Support: support@nevalps.com